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RULES AND REGULATIONS
 

 

Passengers are requested to go through all the terms and conditions before booking the tour. Once you have booked the tour, it is taken for granted that you have read and understood the rules and regulations laid down by the company.

1.

At the time of booking, every person will have to pay 35% of the tour cost in advance, and the remaining payment should be made 15 days before the departure date of the tour. And, if the booking is made 20days before tour departure, full payment shall be made in cash.

2. Cheques can be accepted within this period otherwise the client has to make the payment in cash. The balance payment of the tour should be made 15 days before the commencement of the tour.
3.

Payment can be made by cash, cheque or demand draft, drawn/ payable in Mumbai, on account of "DHAVAL TOURS".

4.

Tour cost in every tour mentioned includes railway III tier sleeper. sight seeing and traveling by 2X2 luxury coach (in case there are few tourist, then the sight seeing and traveling can be arranged by Sumo, Tempo Traveler, Mini Bus).

Hotel stay will be on twin-sharing basis or family basis inclusive of all meals that is breakfast, lunch and dinner.

5.

Seats in the coach are allotted on a First-cum-First-serve basis. Therefore everyone should try to make their reservations as early as possible.

6.

Travel arrangements to and from the airport to the hotel is at the customer's own cost for destinations other than those specially mentioned in our schedule.

7.

In case of the cancellation of the tour by the organisation for want of sufficient number of participants, the entire amount paid by the prospective participants shall be returned by the company by cheque against receipt only. They have to make an application in writing to receive the amount.

8.

The organisation has the sole authority to make changes in program.

9.

Though we have published the names of the hotel of each tour, we reserve the right to change the same due to unavoidable circumstances.

10.

In most hotels, extra bed provided constitutes the mattress with bed sheet, blanket and pillows.

11. After the commencement of the tour, no changes in tour schedule or booking done for the traveling with us are permitted.
12. As the rail reservation system has been computerised all over India, it is possible to reserve tickets 3 months in advance. Should anyone desire to travel by A/C coach, he or she has to book 3 months in advance. However, this subject to the availability of seats during the peak season on account of rush to travel. We reserve the right to change the train due to non-availability of birth. In the event of the non-availability of direct reservation, break journey/ tatkal passengers have to carry original photo ID card for purchase of tickets and the difference in fares, if any, will have to be paid by the passengers.
* If there are any changes in the reservation of tickets as per the desire of client/ passenger, cancellation of each ticket will be charged Rs. 100/- per person.
13. The dated-tour program and hotel address list with telephone numbers will be given at the time when balance payment is made 15 days before the commencement of the tour.
14. Once the booking of the tour is made, refund is not permitted. However, you have the option to travel within one year from the date of the booking.
15. A discount of 5% for senior citizen is given, only on actual tour cost. No other type of discount is granted.
16. Cancellation of the tour implies deduction from the tour cost under the following circumstances.
a. 10 days before the tour- 30% deduction from the tour cost.
b. 5 days before the tour- 50% deduction from the tour cost.
  c. 1 day before the tour or on the day of departure - 100% deduction from the tour cost.
17. The tour organisation in no circumstances is liable for:
  * Any death, personal injury, sickness, accident, loss, delay, discomfort, increased expense, consequential loss  or damage or theft.
  * Temporary or permanent loss or damage to baggage or personal effects however caused. The organisation reserves the rights to claim any additional amount of expenses due to delay in train, bus, air or any other weather conditions, strikes, war, quarantine or any other cause. All the losses and expenses will have to be borne by the passengers.
  * If, after commencement of the program the tour has to be cut short for political or other reason or if the program is to be curtailed before the due period and the company is compelled to bring the participants back to Mumbai, the participant shall not be entitled to any refund of the charges of the tour.
18. The company reserve the right to publish the passenger's photograph or group photographs without intimation or permission of the passenger or group.
19. In case of hike in diesel/ petrol rates, there can be corresponding increase in the tour cost.
20. The passenger is liable to pay SERVICE TAX 3.09% on the tour cost.
   

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